It is very hard to Google for anything related to spyware since everyone seems to have a tool, a solution, detailed steps that manually never seem to work, and then, a link to something to buy, or download for free, which has to be suspect to start.
The last time I had this problem, I rebuilt my laptop with the newest version 10 Windows.
Got it again, yesterday… in Chrome.
There is a reset browser to default setting which doesn’t fix it. Fortunately, it does not remove things like saved passwords.
The final piece of the clean-up (the removal) was, as follows:
- Reset Google Chrome by Deleting the current user to make sure nothing is left behind
At that point, it’s totally up to you to leave it that way, or create yourself as a user.
The popups, banners and junk are gone. Nothing else worked. This was the key.
There is helpful, i.e., informative information at that site with regard to why this virus is dangerous, and why it should not be allowed. Aside from the Chrome user info, nothing else was consequential to the solution.
They also point out that this solution works for Firefox and IE. Worth researching.
Note, that link was NOT the first hit in the search, and most of those prior to it seemed suspicious. Granted, being infected, I was paranoid.
I can’t express enough how dangerous search results may be for this topic.
Be careful out there!